Features:

• Electronic interface to your patient billing system
• Electronic updating of patient demographic information
• Electronic updating of all patient payments and adjustments
• Front end programs assign accounts to appropriate status based on criteria defined by collection manager
• Front end programs assign accounts to collectors based on criteria defined by collection manager
• Front end programs order letters and emails based on criteria defined by collection manager
• Automated programs print letters and sends out email notices
• Patient accounts are maintained by department
• Patient accounts are sorted by specific status
• Patient accounts are queued for proper follow up
• Ability to send patient letters to reinforce verbal commitments
• Ability to set up payment arrangements and have them tracked
• Ability to load delinquent accounts by any criteria to web dialer for either inbound call acceptance or message dispatch to patient
• Powerful reporting capabilities by department
• Automated programs to manage outside collection agencies once in-house efforts are exhausted or deemed unprofitable